2jili Terms and Conditions – Know the Rules Before You Play

1. Eligibility

You must be at least 21 years of age to register and use 2jili. By creating an account, you confirm that you meet this age requirement and that online gaming is lawful in your jurisdiction within the Philippines. 2jili reserves the right to request proof of age at any time and to suspend accounts where eligibility cannot be confirmed. Accounts created on behalf of another person, or using false information, will be closed immediately and any funds may be forfeited. It is your responsibility to ensure that your use of the platform complies with all applicable local laws and regulations.

2. Account Registration and Security

Each player may hold only one account on 2jili. Duplicate accounts are not permitted and may result in the suspension of all associated accounts and the forfeiture of balances. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access to your account, notify us immediately at [email protected]. 2jili will never ask for your password via email or chat, and you should not share it with anyone. Providing accurate and up-to-date personal information during registration is required to ensure smooth account verification and payment processing.

3. Deposits and Withdrawals

All transactions on 2jili are processed in Philippine pesos (PHP) using supported local payment methods including GCash, Maya, and Philippine bank transfers. Deposits are credited to your account balance upon successful confirmation from the payment provider. Withdrawal requests are subject to identity verification and may take additional processing time depending on your chosen payment method. 2jili does not charge fees for standard deposits, but your payment provider may apply their own charges. Funds deposited must be used for gaming activity and may not be transferred to third parties. For full details on minimum and maximum transaction amounts, visit the Deposit page.

4. Betting and Gaming Rules

All bets placed on 2jili are final once confirmed. It is your responsibility to verify the details of any wager — including the event, market, odds, and stake — before submitting. In the event of a technical error or system fault that results in an incorrect odds display,2jili reserves the right to void affected bets and return stakes to player accounts. Bets on events that have already started or concluded before the wager was placed will be voided. Live in-play betting markets may be suspended at any time during an event at the discretion of 2jili. Players are expected to use the platform in good faith and any attempt to exploit errors, glitches, or pricing anomalies will result in account suspension and forfeiture of winnings.

5. VIP Programme and Promotions

Participation in the 2jili VIP loyalty programme and any promotional offers is subject to the specific terms attached to each tier or promotion. Points are awarded based on qualifying gaming activity and cannot be transferred between accounts or exchanged for cash unless explicitly stated. 2jili reserves the right to modify, suspend, or discontinue any promotion or VIP benefit at any time with reasonable notice. Abuse of promotional offers — including creating multiple accounts to claim bonuses more than once — will result in disqualification and account closure. All promotional terms are published on the relevant section pages and should be read before participating. For more information, visit the VIP page.

6. Responsible Gaming

2jili is committed to promoting responsible gaming among all players in the Philippines. We provide tools to help you manage your gaming activity, including the ability to set personal limits and access self-exclusion options. If you feel that your gaming is becoming a problem, we strongly encourage you to visit our Responsible Gaming page for guidance and support resources. Players who are self-excluded may not attempt to circumvent exclusion measures by creating new accounts. 2jili cooperates with responsible gaming organisations and may restrict or close accounts where problem gambling behaviour is identified, in the interest of player welfare.

7. Privacy and Data Use

Your personal information is collected and processed in accordance with the 2jili Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection and use of your data as described in that policy. We do not sell your personal information to third parties. Data may be shared with payment processors and identity verification services solely for the purpose of operating your account and processing transactions. You have the right to request access to the personal data we hold about you by contacting [email protected].

8. Account Suspension and Termination

2jili reserves the right to suspend or permanently close any account that violates these Terms and Conditions, engages in fraudulent activity, or poses a risk to the integrity of the platform. In cases of suspected fraud or money laundering, accounts may be frozen pending investigation and relevant authorities may be notified. Players may request account closure at any time by contacting [email protected], and any remaining balance will be returned subject to verification. Accounts that have been inactive for an extended period may be subject to dormancy procedures as outlined in our full policy documentation. We will make reasonable efforts to notify you before taking action against your account except where immediate action is required to prevent harm.

9. Limitation of Liability

2jili provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for losses arising from service interruptions, technical faults, or events beyond our reasonable control including network outages or third-party payment provider delays. To the maximum extent permitted by applicable Philippine law, 2jili's total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the thirty days preceding the claim. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law. Gaming involves risk and you accept that you may lose funds wagered on the platform.

10. Changes to These Terms

2jili may update these Terms and Conditions from time to time to reflect changes in our services, applicable laws, or operational requirements. When material changes are made, we will notify registered players by email or through a notice on the platform. Continued use of 2jili after the effective date of any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes. The effective date at the top of this page indicates when the current version was last updated. If you do not agree with any changes, you should stop using the platform and contact us to close your account.